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Privacy & Cookie Policy

Below explains our privacy policy, why we collect your data and what it is used for, in addition to the protection and consent to cookies. When you supply your personal data It is securely stored in a cloud systems provided by Wix Website and booking system Pabau. We process this information for the following reasons, providing both protection and consent regarding your information:


  • We need to collect necessary personal information about you and your health in order to make sure suitability and negate any contra indications to your treatment, it is a legal requirement. You have the right to refuse however this would lead to non-completion of your treatment as per our governing body BABTAC.

  • Provided we have your consent we may occasionally send emails with latest news, offers and appointment reminders.

  • We have a legal obligation to retain your information for seven years after your most recent treatment and will do so. Records are kept on business software which is password protected with a two-step verification.

  • After this time if your records were to be destroyed it would be with a method which is GDPR compliant.

  • Your phone number and email may be used electronically with your permission. This is for appointment reminders.

  • If you wish to contact us via social media please do, historically it is password protected but there have been issues around privacy protection so you may wish to consider what you send us.

  • We will never share your data with anyone who does not need access without consent granted.

  • You have the right to see what personal data of yours we hold and you can contact to correct any factual errors. Provided the legal minimum time has elapsed, you may also ask the business to erase your records.

  • Rest assured that we treat your personal data responsibly and that pre authorised persons will only be able to access to access your information with a genuine need to. If you feel we have mishandled your data in some way you have the right to make a formal complaint.

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